Actions can speak louder than words at interviews - so make sure you're making the
right moves...
Want to create a good impression at job interviews? Focus on your non-verbal communication.
It speaks volumes about you: indeed, experts say it accounts for 55 per cent of
the total impact you make, with only 7 per cent down to what you actually say. (The
remaining 38 per cent goes on things like your intonation, verbal rhythm and pauses).
Here are a few tips for getting your body language to give the right messages.
Think about presentation
Always be well groomed and smart for your job interview. How formally you choose
to present yourself will depend on the organisation and the post you're applying
for, so do a little background research on company culture before you decide what
to wear.
Give the right (non-verbal) first impression
As the old saying goes, first impressions are lasting impressions. Make your entrance
positive and confident with a friendly introduction, a firm handshake and a warm
smile. Sometimes interviewers use small talk to put you at ease and establish a
positive atmosphere. Respond in kind and keep it light: don't upset their good intentions
with a rant about the cost of public transport!
Maintain eye-contact
Body-language experts say that good eye contact denotes openness and honesty. Never
outstare the interviewer though ? longer than seven to 10 seconds can be uncomfortable.
At panel interviews, focus mainly on the person who asks the question first, but
look at the other panelists from time to time to make sure they are included too.
If you find eye contact a problem, focus on the space between the listener's eyebrows
instead.
Make the right moves
The way you walk into the interview room and sit down makes a difference.
An upright posture shows that you're self-assured, for instance, while folding your
legs and arms can look defensive. Very expansive gestures can be seen as overconfident
and arrogant.
Gesturing with your hands when you talk adds energy to the way you communicate,
but make sure you don't look as if you're flapping! And show that you're interested
by leaning forward and nodding your head from time to time.
Be aware of your voice
How you sound is more striking than what you say. Stick to a steady pace, a normal
volume and a good pitch when you talk. Avoid mumbling or letting your voice drone
on like a fridge fan. Project your voice in an animated way to keep your audience
interested.
Look at what they're doing
Learning about your own body language means you'll be aware of the meaning of the
interviewer's non-verbal cues ? so pay attention. What their body language is saying
will help you to gauge how you're doing.
Mirror their moves
Subtly replicating your interviewer's gestures - crossing a leg or placing a hand
on your chin, for instance - is an effective way to communicate that you are paying
attention to what they are saying. But remember: do it subtly!