career advice

Office politics: how to handle the minefield

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The hidden rules of office life can be a trap for the unwary. How do you play it safe?

Office politics can be a minefield for the ambitious secretary or administrator. But although every office is different, following a few guidelines can help you negotiate your way safely...

Watch and learn

Take some time to observe your colleagues when you start a new job rather than rushing in. A little observation can teach you a lot about the way people interact with each other and the way your new office works.

Don't make enemies...

Never think that someone is unworthy of respect because they are below you in the office hierarchy. Treat everyone politely and equally - or they could make life very difficult for you.

...but don't make friends too quickly

It might be that the person who's so eager to be your instant best buddy is just being friendly. Or it might be that they're empire-building or that they need an ally because they've got so many enemies. In any case, it doesn't hurt to wait a while and get to know the people and the politics better before you pal up.

Behave with integrity

In offices, you tend to get back what you give out - so avoid backstabbing and stay out of squabbles.

Don't make colleagues look bad

Be aware of how humiliating it can be to be put down in front of others. If you need to give a colleague negative feedback, try to do it in private. Remember: criticise the action, not the person.

Don't always do the dirty work

Always being the person who volunteers to do the routine jobs might make you popular with colleagues at first, but it could also lead to a lot of undesirable work being dumped on you. Try to volunteer for work that will stretch you and progress your career instead.

Produce results

Being able to get on with people and work in a team is vital for career success. But don't rely on personality alone to get your through. Most organisations are performance-driven and ultimately you will be judged on the work you produce.

Wait to have a heart to heart

It's best not to talk about your private life until you really get to know your colleague/s and are sure that they are genuine and trustworthy. Even then, take great care about who you confide in.

Look for a career escalator

Try to identify a mentor figure in a more senior role who can give you useful tips and can act as a guide to help you progress.